Frequently Asked Questions

Eos Backup and Battery systems range from 9 to 36 kWh of capacity, providing 8 to 32 hours of backup for essential circuits like lights, fridge, Wi-Fi, and medical devices. Runtime varies based on how many loads are running and which plan you choose.

Yes, the battery system automatically kicks in when the grid goes down, providing seamless backup power to your home with no manual action required.

No. The system switches to battery power in under 20 milliseconds, fast enough that most devices do not register the interruption. The Eos monitoring app sends you a push notification when an outage is detected so you know the system is working.

Yes, it's designed to integrate with solar panels, can charge electric vehicles, and works alongside generators for maximum flexibility.

Most home battery systems are designed to last 10-15 years with proper maintenance and usage. Eos systems carry a 10-year manufacturer warranty on battery, controller, and smart panel components.

Typical installation takes 1-2 days, though this can vary based on your specific setup and any necessary electrical upgrades. If permitting is required, add the permit processing timeline to this estimate.

Cash prices range from $10,202 to $22,799 depending on solution size. In-house financing is available from $89.95 to $199.37 per month with no credit score impact to check eligibility. Contact us for a personalized quote based on your home.

Yes, we offer in-house financing starting from $89.95/month for the Essential plan up to $199.37/month for the Ultimate plan. Checking your eligibility does not impact your credit score.

Home battery systems require minimal maintenance. We recommend an annual inspection to verify system health, check connections, and confirm firmware is current. Annual inspections are included in our service plans at no additional cost.

Yes, most home battery installations require an electrical permit from your local jurisdiction. Our team handles all permitting and regulatory requirements as part of the installation process, including coordination with Harris County, Fort Bend County, and Montgomery County permit offices. Typical permit processing takes 1-3 weeks depending on your city.

Yes, Sigenergy battery modules are rated for both indoor and outdoor installation. Outdoor units use weather-resistant enclosures rated for Texas heat and humidity. Most installations go in the garage for convenience, but exterior wall installations are fully supported.